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Important SOPs for Happy Customers

Recently, I was excited to see magazines back in my local salon - the first time in a couple of years and a welcome s...

New Package - HRM, Recruitment and Compensation Manuals Package

Our new HRM, Recruitment and Compensation Package includes three of our most popular Manuals which are ideal for help...

Add Value and Up Sell

What is the difference? More individual treatment protocols are now available for download to help you introduce new ...

Menus

When was the last time you reviewed your Menu of Services, or if you are a Consultant, discussed this with your clien...

Team Meetings

How often do you conduct team meetings? Are they interactive and motivating? If your business and/or employees need ...

Mentoring Services

Do you need: Some quick advice to solve a problem Help fast-tracking setting up a new business Or improve your exist...

Spa or Salon Opening Checklist

Do you use a Spa or Salon Opening Checklist? On a recent mystery shop, like another one I encountered last year, ther...

Download our Free Samples

Did you know we offer free Samples of our Manuals via immediate email download, including: Spa Operations Manual Pro...

New Spa & Salon Menu Revenue Analysis Manual

Increase revenue and refine your menu with our new Spa and Salon Menu Revenue Analysis Manual, which is also ideal fo...

New Spa Consultant Manual

This Manual helps both new and existing consultants understand their real opportunities in the spa industry and provi...

Business Planning Season

Planning for the year ahead needs a different process. For many, it is difficult to review 2020 and 2021 results and ...

How to Avoid Disappointing Customers

This is a very busy time of year for many of us so it’s a timely reminder for staff to use their checklists - even wh...
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