News
Employee Turnover
There is a lot of staff turnover this time of year so it’s ideal to have your Human Resources policies and procedures...
Support for Valencia Floods
Help us support Spain - we were caught up in the Valencia floods...
Thankfully we are safe, but we saw so much heartb...
Plan for the Holiday Season Now
If spas and salons haven’t started already, now is the time to plan for the upcoming holiday season to maximise reven...
Do you have a System for Analysing Your Revenue?
Do you have a system or process for analysing your menu revenue and generating revenue reports and KPIs/benchmarks?
...
A New Idea about Waxing Services
I’m often surprised by the number of Hotel, Resort and Retreat Spas that do not offer waxing services. I assume, they...
Scripts for Better Customer Communications
It may be timely to review if employees are using the provided scripts for speaking with customers. How clear are the...
Set Up or Refresh Your Consulting Business
For those thinking of setting up a consulting business, or refreshing an existing consulting business, here are some ...
Happy International Workers' Day!
International Workers' Day, also known as Labour/Labor Day, over 160 countries around the world celebrate Employees' ...
Menu Revenue Analysis for April Financial Year
April marks the start of a new financial year for some businesses, so we've customised our Menu Revenue Analysis &...
New Individual Treatment Procedures Released
We've released two new Individual Treatment Protocols to help you deliver high quality experiences to your guests, wh...
Productive and Profitable Activities for the New Year
Happy New Year!
Get 2024 off to a great start with some productive and profitable activities, such as:
Quickly an...
Make it Easy to Purchase Retail Items
Make it easy to purchase retail items. This not only generates additional revenue for your business, it also provides...