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Consultant Assets
When engaging a Consultant or if you are delivering Consulting Services, the following critical assets should be expe...
How to Assess Performance After a Busy Season
If December through February is a busy time for your business, March is a great time to take a breather and assess ho...
Your Goals and Year of the Snake
The Year of the Snake is said to be a great time to:
Reflect on your goals
Let go of old habits
Enjoy personal and...
Enhance Your Performance in 2025!
Happy New Year!
Why we use the phrase “enhance” your performance – it can be daunting to review your business and ma...
Employee Turnover
There is a lot of staff turnover this time of year so it’s ideal to have your Human Resources policies and procedures...
Support for Valencia Floods
Help us support Spain - we were caught up in the Valencia floods...
Thankfully we are safe, but we saw so much heartb...
Plan for the Holiday Season Now
If spas and salons haven’t started already, now is the time to plan for the upcoming holiday season to maximise reven...
Do you have a System for Analysing Your Revenue?
Do you have a system or process for analysing your menu revenue and generating revenue reports and KPIs/benchmarks?
...
A New Idea about Waxing Services
I’m often surprised by the number of Hotel, Resort and Retreat Spas that do not offer waxing services. I assume, they...
Scripts for Better Customer Communications
It may be timely to review if employees are using the provided scripts for speaking with customers. How clear are the...
Set Up or Refresh Your Consulting Business
For those thinking of setting up a consulting business, or refreshing an existing consulting business, here are some ...
Happy International Workers' Day!
International Workers' Day, also known as Labour/Labor Day, over 160 countries around the world celebrate Employees' ...