The key outcomes of conducting a business review include delivering better service, generating more loyalty and repeat visitation, plus receiving more 5 star reviews.
This is an ideal time to review the performance of your business as we are over halfway through the year.
Even though it is a busy time for spas, salons and wellness centres in the northern hemisphere with summer holidays, a quick review can identify problems and areas for enhancement.
What areas is your business struggling with in the high season and could perform better?
Some other countries are in their low season so it’s a perfect time to conduct employee training and update policies, procedures and systems.
Where could improvements be made in your business?
- Policies and Procedures?
- Treatment Protocols?
- Staff training and communication?
- New employee compensation plans?
If you are unsure how to review your business, don’t have time and/or need unbiased, independent advice, I also conduct Business Reviews and Mystery Shops , which provide owners and managers with unique, detailed and specific perspectives where they can make effective improvements to their businesses.
Plus, I also offer Mentoring and Coaching to guide you in how to implement any business improvements needed.
Consultants
Consultants may also use our Toolkits to help their clients improve their businesses.
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