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Intelligent Spas provides 'performance enhancing' publications for the spa industry, via actionable research and detailed operations and training manuals, which are available for immediate download and starting from just US$10.


Julie Garrow

About Us

Founded in Singapore in 2001, Intelligent Spas pioneered Spa Industry Research across the greater Asia Pacific region and provides Spa Operations and Training Manuals designed to achieve cost efficiencies, greater service standards and a happy work environment.

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I help spa industry professionals enhance their business performance by providing a variety of detailed Operations and Training Manuals and reliable Industry Research which empowers them to make small or significant changes to reach their potential.

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Blog posts

The Value of an Employee Handbook

This time of year, many people are changing jobs so keeping a continuous flow of work activities, in particular with ...

Important SOPs for Happy Customers

Recently, I was excited to see magazines back in my local salon - the first time in a couple of years and a welcome s...

New Package - HRM, Recruitment and Compensation Manuals Package

Our new HRM, Recruitment and Compensation Package includes three of our most popular Manuals which are ideal for help...

Add Value and Up Sell

What is the difference? More individual treatment protocols are now available for download to help you introduce new ...


When was the last time you reviewed your Menu of Services, or if you are a Consultant, discussed this with your clien...

Team Meetings

How often do you conduct team meetings? Are they interactive and motivating? If your business and/or employees need ...
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