Easier Training, better outcomes...
Highly consistent procedures help therapists deliver better quality spa treatments.
Julie Garrow and Maggie Gunning
Engage, Motivate and Retain
"Improve the overall performance of your spa business by engaging, motivating and retaining employees”
Naomi Gregory, Author, Spa Sessions Team Meeting Training Manuals
Intelligent Spas provides 'performance enhancing' publications for the spa industry, via actionable research and detailed operations and training manuals, which are available for immediate download and starting from just US$30.
OUR CUSTOMERS SAY
"Julie Garrow has long been known for her independent spa industry research, setting the standards in the region of quality statistics quoted by government and industry across the region. The Thai Spa Association commissioned Intelligent Spas to prepare the first Thailand Spa Consumer Report. The research enabled spa operators, consultants and hoteliers alike to better understand consumer behaviours, expectations and preferences in preparation of future visits."
Chairman, Asia Pacific Spa & Wellness Coalition (APSWC) and Director Spa Origins Consulting
"Julie and her team have done a great job over many years at seeking out the information and presenting it in a clear and precise format. As such, we've been very happy to support Intelligent Spas' industry surveys over the years and will continue to do so. Their Spa Benchmark Research, in particular, has been a valuable tool as we manage our existing businesses and indeed look at growth opportunities in new markets."
Regional Vice President, Mandara Spa and Vice President, Steiner Spa Consulting
"Highly recommend! We used Intelligent Spas’ Custom Research to support a market feasibility study. The research provided us with in-depth information we needed to better understand multiple regions, including the Middle East. Julie Garrow was an absolute pleasure to work with and exceeded our expectations in providing on-going guidance and support. I would definitely hire Intelligent Spas again before proceeding with any medium to large spa and wellness project - the entire process was very clear, honourable and professional."
Spa Curator, Judy Chapman Consulting Pty Ltd