Intelligent Spas provides 'performance enhancing' publications for the spa industry, via actionable research and detailed operations and training manuals, which are available for immediate download and starting from just US$30.
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OUR CUSTOMERS SAY
"I have always found Intelligent Spas' Manuals indeed relevant to spa operations, practical, very useful and helpful. I highly recommend them. Thanks for your great work Julie."
Farida Brouwer
Founder & Managing Director, Salamander Lifestyle
"Julie Garrow has long been known for her independent spa industry research, setting the standards in the region of quality statistics quoted by government and industry across the region. The Thai Spa Association commissioned Intelligent Spas to prepare the first Thailand Spa Consumer Report. The research enabled spa operators, consultants and hoteliers alike to better understand consumer behaviours, expectations and preferences in preparation of future visits."
Andrew Jacka
Chairman, Asia Pacific Spa & Wellness Coalition (APSWC) and Director Spa Origins Consulting
"Julie and her team have done a great job over many years at seeking out the information and presenting it in a clear and precise format. As such, we've been very happy to support Intelligent Spas' industry surveys over the years and will continue to do so. Their Spa Benchmark Research, in particular, has been a valuable tool as we manage our existing businesses and indeed look at growth opportunities in new markets."
Trent Munday
Regional Vice President, Mandara Spa
"Highly recommend! We used Intelligent Spas’ Custom Research to support a market feasibility study. The research provided us with in-depth information we needed to better understand multiple regions, including the Middle East. Julie Garrow was an absolute pleasure to work with and exceeded our expectations in providing on-going guidance and support. I would definitely hire Intelligent Spas again before proceeding with any medium to large spa and wellness project - the entire process was very clear, honourable and professional."
Judy Chapman
Spa Curator, Judy Chapman Consulting Pty Ltd
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Spa Operating Procedures and Policies Manual
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Blog posts
New Spa and Salon Employee Compensation Manual
Many of you may be reviewing employee compensation agreements following the impact Covid-19 has had on our industry,...
How Bali Spas Can Boost Revenue
Today we feature Bali Spas and recognise the amazing result recorded for Spa Treatment Room Hours Sold, which was alm...
We are Open and Offer Some Work From Home Tips
Intelligent Spas is open and we offer some work from home tips below - as Singapore implements ‘Circuit Breaker’ meas...
Use Intelligent Spas' Global Benchmarks to Track the Covid-19 Impact
The global spa benchmarks we captured late last year highlight spa performance before the Covid-19 outbreak and will ...
How to Enhance your Business Performance During These Challenging Times
I hope this message finds you safe and healthy in these challenging times. As a small business owner, I appreciate t...
Why does Spa Industry Research Take So Long?
"Why does it take so long?" Asked some survey respondents who were understandably excited about receiving their free...