PACKAGE Workplace Wellness Report, Manual and Global Survey

PACKAGE

This package includes two publications - the 'Spa Workplace Wellness Report and Manual' and the Global Spa Industry Survey 'Workplace Wellness in Spas'.

ABOUT THE REPORT AND MANUAL

Intelligent Spas is pleased to announce collaboration with Reena Sheth, founder of Gaiia, to create a unique publication combining an Industry Report, a Global Survey, a Management Manual and an Employee Handbook Template, about the increasingly important topic of Workplace Wellness.

The major components of this new publication include:

• An Industry Report authored by Reena Sheth and edited by Julie Garrow, defining Workplace Wellness and outlining the history across different industries, the thought leaders who championed the topic, statistics published by top global companies, plus the recommended path going forward which is imperative for modern businesses.
• Key findings of a Global Spa Industry Survey conducted by Intelligent Spas and exclusively sponsored by the Asia Pacific Spa and Wellness Coalition (APSWC), identifying the proportion of spas which currently implement workplace wellness programs, the main aims of the programs and most common features and benefits offered by their programs.
• A Management Manual created by Julie Garrow guiding spa owners and managers on how to create a new Workplace Wellness Program, or update an existing program, including a list of potential features and benefits by topic.
• A Workplace Wellness Program Employee Handbook Template developed by Julie Garrow for spas to fast-track updating their existing program, or implementing a new program, for their employees.

This publication may be used not only for spas, but also salons, wellness centres, clinics and similar businesses and is available only from Intelligent Spas.

"Workplace wellness has been an important topic for companies since the Industrial Revolution. In more modern times, Doctor Kenneth Cooper, Johnson and Johnson, Google and Microsoft have been known as thought leaders in best practices associated with Workplace Wellness. The spa industry can easily understand and apply similar programs, customised to their own situations, which will encourage happy and healthy employees"

Reena Sheth, Founder & Chief Wellness Strategist, Gaiia

"Workplace wellness is an important strategy spas may use to keep their employees happy and reduce the cost of staff turnover. The Workplace Wellness Manual and Employee Handbook are affordable and ideal tools for spa owners and managers to use to quickly update or implement their Workplace Wellness Program"

Julie Garrow, Managing Director, Intelligent Spas

The full Table of Contents attached as images.

The Report and Manual is delivered in both PDF and Microsoft Word format.

NEW GLOBAL SURVEY REPORT

Intelligent Spas has released a new global Spa Industry Survey Report entitled "Workplace Wellness in Spas", which was exclusively sponsored by the Asia Pacific Spa and Wellness Coalition (APSWC).

The research aimed to explore how spa businesses are implementing Workplace Wellness Initiatives through leadership, culture and structured programs.

"Insights gained will help identify best practices, common challenges, plus opportunities to enhance the wellbeing of owners and employees within the spa industry. It is great to see 63% of survey respondents already implement workplace wellness initiatives, highlighting the value spa business owners place in their employees."

Julie Garrow, Managing Director, Intelligent Spas

"The Asia Pacific Spa and Wellness Coalition (APSWC) is pleased to sponsor Intelligent Spas’ unique "Workplace Wellness in Spas" Industry Survey. This important industry research will advance knowledge in the topic and help our members and other spa businesses, better support their employees' wellbeing, creating happier and safer working environments. 

The findings also align nicely with APSWC’s Pledge for Mental Health. Thank you to Julie Garrow for this timely initiative as Workplace Wellness policies and procedures become increasingly practised within the spa industry."

Andrew Jacka, Chairman, APSWC

This unique report presents the following topics:

• The current implementation of workplace wellness programs within spa businesses, by spa type, region and chain versus stand-alone spas
• Main goals of the workplace wellness program
• The six key topics included in workplace wellness programs
• A breakdown of initiatives within the six key workplace wellness topics
• Participation rates in the workplace wellness program
• Challenges in implementing and maintaining the program
• Level of leadership support
• Responsibilities for managing the program
• The impact of the workplace wellness program
• Evaluation and tracking of wellness-related metrics
• Other outcomes of the program
• Reasons for not currently implementing workplace wellness initiatives
• Plans to create a workplace wellness program
• Workplace wellness services provided by spas
• General comments about the state of the spa industry
• About the research

The full Table of Contents attached as images.

ABOUT THE RESEARCH

Information was collected via an online, global survey completed by spa businesses. The survey was completed by 111 respondents, 12% of respondents were from the Americas region, 52% were from Asia Pacific, 28% were from Europe and 8% were from Middle East and Africa. 46% of respondents were resort spas, 25% were hotel spas, 8% were retreat/destination spas and 19% were day spas which did not offer accommodation on site.

The Survey Report is delivered in PDF format. 

Download the Report immediately after purchase via the link emailed to you. Check your junk folder if it does not arrive in your inbox. Contact us if you cannot find our email or if you need further instructions.

IMPORTANT NOTES:

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Refunds are not available because the publications are delivered in electronic format. A range of information, including publication descriptions, detailed table of contents, sample pages, testimonials, news articles, plus responsive customer service are provided to assist your decision to purchase. If you have any additional questions, please contact us.

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Contributors

Julie Garrow, Founder and Managing Director of Intelligent Spas, began her market research career about 30 years ago in the tourism and hospitality sectors, then pioneered statistically reliable 'spa' industry research across the globe from 2001. Specialising in quality spa industry research, Julie created Intelligent Spas’ uniquely independent, "Global Spa Benchmark Program", which produces a range of key financial and operational benchmarks to help spa operators track and improve their performance. She authored a chapter entitled "Spa Industry Benchmarking" in the published text book ‘Understanding the Global Spa Industry’, which was edited by Marc Cohen and Gerard Bodeker and published by Elsevier in 2008. Julie has also developed and conducted various Spa Consumer Surveys across the Asia Pacific region. Julie achieved "Distinguished Industry Leader" in The Crystal Awards Asia Pacific 2009, which was nominated by industry peers to acknowledge and reward an individual who has made a positive contribution to the spa industry. Prior to establishing Intelligent Spas, Julie represented major organisations such as PricewaterhouseCoopers Hospitality and Leisure Consulting (Singapore), Southern Pacific Hotels (Sydney) and KPMG Tourism and Leisure Consulting (Melbourne). Julie graduated with a Bachelor of Business specialising in Tourism, Management and Marketing. Julie is from Australia and currently resides in Singapore with her husband, Stu and their son, Conrad.

About Reena Sheth Gaiia provides regenerative, performance-driven wellness strategy and ecosystem design for hospitality and workplace sectors, supported by structured frameworks, operating models and experience systems that deliver measurable outcomes. Founded by Reena Sheth, Gaiia partners with hotel groups, workplace leaders and wellness brands to position wellness as a core business function and long-term value driver. Reena Sheth is one of Asia’s leading wellness strategists, with over two decades of experience across luxury hospitality, wellness design and business transformation. As former Regional Director of Wellness at Taj Hotels, she led the development and repositioning of spa and wellness offerings across landmark destinations including the Taj Mahal Palace, Mumbai, contributing to the integration of traditional healing systems within modern luxury hospitality. Her work spans the development and implementation of: Wellness strategy and concept frameworks. Spa operations and service protocols. Workplace wellness and longevity systems. Experience design and guest journey architecture. Wellness-led revenue and performance models. Her approach combines operational precision, service excellence and systems thinking, positioning wellness as a driver of resilience, performance and sustainable growth. Reena also contributes to the industry through thought leadership, advisory and cross-sector collaboration, supporting the evolution of wellness into a structured, scalable discipline.