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ABOUT THE MANUALS PACKAGE
Save 10% by purchasing this Package containing three effective training manuals
This package includes three Spa Sessions Team Meetings Manuals covering the following three key focus areas and collectively they contain 60 discussion topics to give the spa a continuous stream of performance improving training ideas:
- Business Success
- Team Performance
- Service Experience
"It’s a phenomenal training tool!
In my former role as General Manager of a luxury spa group, Spa Sessions allowed me to confidently look after the business training needs of my staff, supporting them to deliver greater guest service and maximise profits!"
Vanessa Main, Director, The Loft Studio
Engage, motivate and retain your employees via intriguing and thought-provoking spa team meetings - these Spa Sessions are authored by reputable international spa consultant, Naomi Gregory and aim to encourage employees to openly discuss how the spa business could be improved, which generates loyalty and employee satisfaction as well as better overall performance of the spa business.
"Spa Sessions provide an opportunity for teams to take a greater interest and involvement in their working environment. Getting people involved cultivates workplace pride and loyalty and creates a more harmonious work environment. It encourages your staff to think and act proactively in order to deliver an exceptional guest experience and increased profitability,” explained Naomi Gregory, the author of Spa Sessions. “Ultimately it all adds up to a more impressive bottom-line."
The key business and professional outcomes of the Spa Sessions include:
"The modules are presented in a user friendly format that all nationalities could understand - if you need to produce great therapists, Spa Sessions is the only option."
Kathryn Moore, Former Group Director of MSpa
The Spa Sessions are designed to be relevant for all spa types and locations - from large spas to small salons, globally. They allow spa teams to come up with customised solutions for their specific business model. Plus, this is key to best learning outcomes.
Other helpful features of the manual include:
- Instructions about how to conduct sessions including preparation, delivery and tips for facilitators;
- Session starter tips to help guide the meetings, prompt discussion and support the facilitator;
- An action plan template for collecting and deciphering the discussion responses to enable timely implementation of ideas raised;
- Reference to specific policies and procedures for a more thorough review and improvement of spa operations; and
- An editable file for easy collection, storage and tracking of session responses and action plan items, which also allows you to add your branding and make this document your own!
"An amazing training tool - forms a critical part of our ongoing training - as a result of the insights gained, we have improved our business."
Praveena Dewan, Spa Manager, Outrigger Fiji Beach Resort
Order the Spa Sessions now to enjoy a happier and healthier workplace.
Upgrades - those who purchased previous versions of the Spa Sessions Manuals from Naomi, please contact us to request a complimentary upgrade to this new edition - you will be required to submit your original receipt. Alternatively, contact Naomi to request a referral.
Click the cover image to see larger sample pages and use the arrows to view each sample page. And/or click the smaller thumb nail images under the main image.
Click here to request a free Sample Document.