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ABOUT THE PACKAGE
Save over 10% by purchasing this Package containing two comprehensive manuals, which combine to provide a complete set of operational and treatment procedures to help you set up your new spa quickly or improve your existing spa's performance.
The Spa Operations and Treatments Manuals Package includes two comprehensive manuals:
1. Spa Operating Procedures and Policies Manual
2. Professional Spa Treatments ManualABOUT THE SPA OPERATIONS MANUAL
Intelligent Spas' comprehensive Spa Operating Procedures and Policies Manual
is designed to improve the efficiency and effectiveness of your business practices, aiming to generate incremental revenue, improve profitability and maximise return on investment. These unique resources are literally your virtual consultant, detailing practical guidelines and processes you may reference and customise to your own specific requirements. Download the manual immediately and begin to streamline your activities today.
The manual assists spa businesses raise service standards, improve customer satisfaction, create and maintain spa ambience, implement employee training and reduce costs associated with waste and inefficient processes and contains the following vital topics:
- Human Resources Management
- Employee Handbook
- Client Interaction and Service Standards
- Housekeeping and Spa Presentation
Note: If you had purchased Intelligent Spas' previous version of the manuals entitled 'Spa Operations Manuals Package' and have already customised it for your specific spa, then we do not recommend you purchase this revised version. Contact Intelligent Spas if you have any specific questions.ABOUT THE SPA TREATMENTS MANUALThe Top 5 Key Spa Results From “Highly Consistent” Treatment Procedures are:
1. Reduce training costs
2. Faster time to market for spas in pre-opening phase
3. Easier treatment delivery for multi-skilled therapists
4. Increase client loyalty
5. Higher employee retention
Fast-track training for new spas and new employees, or ensure service standards are continuously maintained in established spas, by implementing quality treatment delivery protocols.
Intelligent Spas' Professional Spa Treatments Manual
is specifically designed with "highly consistent" procedures and scripts to make it easy for therapists to remember and deliver quality spa treatments, resulting is satisfying spa experiences which generates increased client loyalty and produces better consumer ratings and reviews.
31 detailed spa treatment procedures are included in the manual, covering the following topics:
- Extras including waxing
Supporting verbal scripts, product lists and process maps are also included to help guide training and implementation.
The editable file is provided so you may customise the contents to your own specific requirements. Download the manual immediately and begin to perform great treatments today.
Click 'Zoom' on the cover picture to see larger Sample Pages. Refer to the tabs below for the detailed Table of Contents and Payment and Delivery details.Pricing is based on Business Type User Licenses
- Single Location, Multiple Locations and Consultants - please choose your relevant Customer Group Type in the drop down box to view correct pricing.